Wednesday, February 27, 2013

Special Topics: Goodreads & Readers Advisory




Goodreads and Reader’s Advisory

Unless you are reading aloud to another, reading is normally a rather solitary event.  The reader selects a book, gets comfortable, and proceeds to drift into the world the author has created between those pages.  Once the end of the story is reached, the reader returns the book from whence it came, be it a library, a friend’s hands, or a home bookshelf.  Unless the reader is a participant in a book club, a few words might be shared with a friend or relative about the reader’s opinion of the book, but essentially that would be the end of it.  The contents of the book have been read, and the reader is moving on to try and locate the next enjoyable title.
            Enter the internet, and the concept of social networks.  Generally humans are social creatures by nature.  If you need proof of that fact, simply look to Facebook and its millions of users.  It’s only natural that something like Goodreads would eventually appear.  Goodreads is the equivalent of Facebook for the book lover.  In an issue of Information Today, Mick O’Leary described Goodreads as “a book-oriented social network where a lot of people spend a lot of time talking about a lot of books.”  In the January 2013 issue of School Library Journal, Joniker referred to Goodreads in a different way:  “It can also be a valuable professional tool to share with your students and colleagues.”  Either way, Goodreads is a website that’s worth a second glance.
            As per the title of David Rapp’s article in a 2011 issue of Library Journal, Goodreads is a way we have begun to crowdsource readers advisory.  While each member can use Goodreads to track what they are reading currently, what they want to read, and what they have read in the past, the real benefit is that they can rate what they’ve read and receive recommendations based on what they’ve rated.  However, one must wonder how accurate these website-generated recommendations really are, without the assistance of an RA librarian.  They are based off the collected responses of the patrons who have rated those books.  As Joniker points out:
“Any time ‘non-critics’ are able to share their opinions worldwide, there’s bound to be some friction.  While this sort of ‘review by committee’ approach is something that rightfully makes many cringe, it invariably holds some power, and most likely guides many readers’ book choices.”
Admittedly, a book that might strike one person as being an amazing, five-star work of genius might also strike another as a dull, tedious tome not worth more than two stars at best.  So how can a website make reasonable recommendations despite this sort of divergence of opinion?
Rapp points out that “RA is most often a one-on-one interaction, in which a librarian taps his or her knowledge and experience to determine what book best fits the needs of a given patron – identifying what the reader likes and dislikes and selecting the best book for them.”  Goodreads is simply taking the ‘knowledge’ and ‘experience’ of its prolific user base and adding “complex algorithms to the mix, crunching the numbers on millions of user-provided book ratings” to provide a “broad overview of opinion.”  (Rapp)  Goodreads acquired this algorithm when they purchased a smaller site, named Discovereads, in March of 2011 (“Goodreads Rolls Out Book Recommendation Feature,” 2011). 
This overview generated by Goodreads can become a useful tool for librarians to use in making RA suggestions for library patrons.  For example, Trott and Naik suggest that “librarians can mine the depths of Goodreads to create read-alike lists for popular authors” and make those lists available to patrons.  “It is also helpful for suggesting new books by trolling the many lists by genre or category.”  (D’Andrea) 
In addition to individual RA assistance, Trott and Naik suggest that libraries start accounts on sites such as Goodreads and allow patrons to befriend them – as they post to the account, their reputation as a good source of information will be reinforced in patrons’ eyes, building a level of trust they might not otherwise have reached.  Patrons will then feel more comfortable in seeking them out for suggestions when they are needed.  This sort of reputation boost can be quite beneficial to the relationship building between a RA librarian and the library’s patrons.
Beyond individual suggestions and interactions, Goodreads provides a wonderful platform where book groups can meet.  D’Andrea states “these internet applications encourage global conversations, they welcome participation from students in other schools, staff, community and even the authors of the books themselves.”  She goes on to explain how thrilled the local high school book club was by a comment left by the author of the book they’d chosen to read for the month.  Other fun aspects of Goodreads that she mentions are the ability to “find and archive famous quotes” and “trivia quizzes about books.” (D’Andrea)
While the idea of a website generating recommendations in place of a well-informed RA librarian can be a bit scary, we must remind ourselves of how prevalent technology and social networking has become in our patrons’ everyday lives.  Trott and Naik point out:
“If librarians think of readers’ advisory as our sacred territory, then the advent of online book discussion communities can make us feel as if we’ve lost control. But what if we change our vision of RA—redefine it as an activity in which all readers may participate? Ultimately librarians, libraries, as well as patrons stand to gain with this broader more generous definition and understanding of the term.”
It would be far more beneficial to use sites like Goodreads to our advantage in reaching out to patrons rather than fearing the power of the persuasion of their friends’ reviews.  Wright and Bass suggest that librarians should “go where your patrons are” and participate “in already existing literary social networking sites such as LibraryThing, Goodreads, and Shelfari.”  A good RA librarian will want to interact with their patrons to learn more about what they’re reading.  “The conversation about books is taking place on the web in a variety of forms, and as reflective practitioners, we need to be aware of those conversations happening outside the library walls.”  Trott and Naik agree, saying:
 “It is becoming increasingly necessary for librarians to take their services to where the patrons are, reaching out to help them instead of waiting for them to come to us.  Goodreads is another point of connection that can be made in order to improve RA services to our patrons.”
With over 6 million members (O’Leary), Goodreads is not going to go away any time soon.  We need to learn to put this tool to use in accomplishing what we have always striven to do:  help the reader find the next enjoyable book.  O’Leary points out “Overall, Goodreads is an engaging literary community where members use the online medium to reinforce their love for books and reading.”  To me, this sounds like an excellent resource to help RA librarians foster a continued love of reading in our patrons.

Bibliography
2011. "Goodreads Rolls Out Book Recommendation Feature." Library Journal 136, no. 17: 16-18. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
D'Andrea, Debra. 2010. "Reading 2.0: From Solitary to Social." School Librarian's Workshop 31, no. 1: 11-12. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
Jonker, Travis. 2013. "Social Media's Best-Kept Secret." School Library Journal 59, no. 1: 32-34. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
O'Leary, Mick. 2012. "Reading Dead? No Way! See Goodreads." Information Today 29, no. 1: 22-23. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
Rapp, David. 2011. "Crowdsourcing RA." Library Journal 136, no. 10: 56-57. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
Trott, Barry, and Yesha Naik. 2012. "Finding Good Reads on Goodreads." Reference & User Services Quarterly 51, no. 4: 319-323. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).
Wright, David, and Abby Bass. 2010. "No Reader is an Island: New Strategies for Readers' Advisory." Alki 26, no. 3: 9-10. Library, Information Science & Technology Abstracts with Full Text, EBSCOhost (accessed February 24, 2013).

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